Frequently Asked Questions

Everything you need to know about your ANINE BING experience.

What is your return policy?

We accept returns on all full-priced items within 14 days of the delivery date. Items must be unworn, unwashed, and have all original tags attached.

How long does shipping take?

Standard shipping within the United States typically takes 3-5 business days. International shipping times vary by location but generally range from 5-10 business days.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to local duties and taxes, which are the responsibility of the customer.

How do I care for my ANINE BING silk and leather pieces?

We recommend professional dry cleaning for all silk garments and specialized leather cleaning for our jackets and accessories to maintain their quality and longevity.

Can I exchange an item for a different size?

Yes, we offer free exchanges for different sizes of the same style, subject to availability. Please visit our returns portal to initiate an exchange process.